We are excited to announce that we now have a sister business – Boutique Ear Care. From next week we will be delivering ear cleaning services on a Tuesday morning. These services will be delivered using microsuction, under microscope. Emma Russell, who will deliver these services, completed her training in aural toilet (ear cleaning!)…
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I have wax in my ears – what can I do?
Wax (cerumen) is a normal product of a healthy ear canal. In most cases there is no need to do anything about it, but if you do, please do the right thing! Cerumen is made up of skin cells, hair and oil from the ear canal. Interestingly there are two types of ear wax, dry…
Not sure how to get more batteries from ACC?
Do you have a hearing loss which is covered by ACC, and wear battery operated hearing aids? Lot’s of people tell us they have forgotten how to get more batteries, or have lost the form. Getting more is actually really easy! When you need new batteries, you can order by simply clicking on the following…
Help! My hearing aids got wet!
We get a few questions about what you should do if your hearing aids get wet. The first two things to consider are: what IP (International Protection) rating do your hearing aids have and what solution did they get wet in? IP Rating Most modern hearing aids have an IP67 rating which means they are…
Please, just breathe!
I was testing the hearing of a sweet little 7 year old girl this week. She was within the soundbooth so I could hear her, but could not see her. I had been talking to her during the test, and was almost finished when I heard mutter “how do I breathe in here?”. The poor…
Changing Wax Filters is Simple!
Here is my handy tutorial on how to change a wax filter on a behind the ear hearing instrument. The main steps for fault-finding a hearing instrument that isn’t working are: Replace the battery with a new one (if it takes batteries that is!) Take off the dome Replace the wax filter If that doesn’t…