Sometimes, for no obvious reason, our clients report that they no longer have their phonecalls coming through their hearing aids, or their hearing aids aren’t recognized by the myPhonak App. In most cases this can be explained by a loss of the Bluetooth pairing. This can happen when there has been an update to the…
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Remote Support Appointments
What is remote support? Remote Support Appointments are also know as “tele-audiology”, “remote care”, or even “remote support hearing care”. But, no matter what you call them, they boil down to an audiologist adjusting your hearing aids, without you needing to attend the clinic. Sounds futuristic, but it’s real, and it’s available now! Remote Support…
What is a CROS hearing aid?
Single sided deafness (SSD) is defined as having one ear that is “non-aidable” or “dead” (this means it has such a significant hearing loss that a normal hearing aid won’t deliver any benefit), combined with normal hearing or an aidable hearing loss in the other ear. Single sided deafness is more significant that you might…
Get to know Emma better
Emma moved to Auckland for her primary school years, from the Manawatu. After completing high school at Rosehill College, Emma completed a Bachelor of Science at the University of Auckland. This was immediately followed by further studies, a Master of Audiology, directing her career path. Upon graduation Emma worked in the public health sector. Initially…
We are, temporarily, closed
Due to the Level 4 Lockdown we have closed the doors. Please follow the guidelines set by the government to keep yourself, and others, safe. We can re-open, for urgent cases only, once we get to Level 3. We will post updates via our Facebook page, this website, and via our newsletter. Kia Kaha Aotearoa.
Getting the most out of your hearing aids
Most of our clients are extremely good at wearing their hearing aids. They put them in first thing in the morning and take them out as they go to bed. Wearing your hearing instruments all day is the best thing you can do for your hearing, and your brain. Please don’t wear them when you…