Here we go again. Hopefully this time the disruption will be less significant.
Due to the Level 3 Lockdown that is currently in place in Auckland we are unable to run our business in the way we normally can.
We are still able to carry out some, but not all of our services. In a nutshell we can only provide services to people where there is an urgent need for it.
The kinds of situations that may be considered urgent are:
- A hearing aid repair
- A replacement of a lost or damaged hearing instrument
- A hearing assessment if there is a referral from a GP or ORL specialist
- A hearing assessment where there is a sudden change in hearing
Hearing Aid Services
The hearing aid services will be delivered in a contactless way, where possible.
We can still ship you consumables (for example hearing aid batteries, wax filters, domes and drying capsules). If the total cost of the order is over $50 we don’t charge for shipping. If the cost is less than $50, the shipping charge is $5.
Hearing Assessment Services
If you have any symptoms of Covid (sore throat, loss of smell or difficulty breathing) we will be unable to see you.
Those who are well will need to attend the clinic wearing a mask. If you don’t have a mask we can provide one for you at a cost of $3. Our audiologists will be wearing masks and gloves, and all surfaces will be cleaned between patients.
Call us First
As our clinic is shut apart from the time we see urgent cases, there is no one at work to answer our normal phone. If you need to have your hearing aid repaired or replaced, have your hearing assessed, or order consumables please call Helen on 027 350 0004.